FAQs - Current Parents

Where can I find the latest uniform requirements?

Please see our School Uniform web page for the latest school uniform requirements (including PE Kit).

A new uniform list is also included in the Tanbridge House School Information for New Starters booklet which is provided for Year 6 parents before they begin at Tanbridge. This booklet contains all the information that new parents will need before their child starts school with us. You can also find a full uniform list in your child's Student Planner.

What is a target grade? What is a Performance Review? What are CATs?

We understand that it can take a little while to get to grips with the different terms that are used throughout secondary school! We have worked with our Parent Forum group to create a guide (Useful Terms Explained) to some of the most common terms that parents will come across at Tanbridge House School. If you need any further information, please do not hesitate to contact the school.

What sports fixtures and clubs are taking place this week?

Weekly sports fixtures and a full list of clubs are available on our Extra-Curricular Activities webpage.

Where can I find information about upcoming school trips?

Letters about trips are generally sent to you via email or given to your child to take home. Trip dates and information are also available on our School Calendar. If you cannot find the information you are looking for, we recommend that you contact your child's Tutor or Subject Teacher.

How do I contact Attendance?

You can contact our 24 hour absence line on 01403 248111. If your child will be absent from school for any reason, please phone the 24 hour absence line on the first day of absence and state your child’s full name, year and tutor group, your relationship to the student and the reason for absence.  Please call before 9:00am wherever possible.

What are your policies/procedures for absences during term time?

From September 2013 the Department of Education have amended the Education (Pupil Registration) (England) regulations 2006, removing the reference to ‘family holiday’ and ‘extended leave’ as well as the statutory threshold of 10 days.  The amendments make it clear that Head Teachers may not grant leave of absence during term time unless there are ‘exceptional circumstances’.

I am having problems using ParentPay - who should I contact?

Please contact the school on 01403 263628 or email office@ths.uk.net and we will direct your query to the most suitable member of staff.

How can I receive letters and communications from school via email?

At Tanbridge House we have invested in a service called Schoolcomms which enables us to send letters and messages direct to you via email and text. This service has proved to be very popular with our parents and works effectively – especially when we need to get important messages out to you, for example, to keep parents informed of sudden closures due to bad weather etc.

School Comms have also recently released a new ‘School Gateway’ App which is currently available to parents with Apple and Android devices.

If you have any problems receiving electronic communication from us, please email comms@ths.uk.net.

What is the earliest time my child can arrive at school?

Students are expected to arrive on site from 8.30am and we run a formal supervision programme from 8.25am. We understand that some parents may require an earlier arrival time for their children. Therefore, students can come onto the school site (but not into the buildings) from 8am but all parties should be aware that this is done at entirely their own risk.